• A simple model of communication that will enable you to understand how you communicate with yourself and others.
• The empowering presuppositions that underlie NLP.
• Discover the links between your mind and body so that you can take control of and engage in your experiences in a way that works for you.
• The stages of learning and how to learn easily.
• Discover and use the logical levels of learning and change.
• Learn how to live so that you are continuously creating the life that you want.

• How to build and maintain rapport with others and more importantly yourself.
• Experience how you 'do what you do' and how that influences your communication with others.
• Become aware of how use of your own voice can build and maintain rapport in relationships.
• Learn how to elegantly disagree and speak your truth with others whilst maintaining rapport.

• Clarify what it is that you want.
• Generate practical well-formed goals or outcomes and make them undeniably achievable.
• Learn how to gather specific, high quality information from other people and to use it to achieve your outcomes.
• How to identify and eliminate any blocks which may have prevented you from achieving your goals in the past.
• How to work with others, assisting them to get really clear on their outcomes.

• Discover how we experience the world around us through our five senses.
• Learn how to increase the range of what it is that you see, hear and feel so that you know more about what's really happening around you.
• Explore eye movements and discover their significance within communication.

• Learn how you store and order information about your experiences.
• Discover how this can easily be changed in order to allow your experience to work more effectively for you.
• Use sub-modalities to rapidly change unwanted feelings and behaviours.
• Learn how to use the SWISH pattern to break unwanted habits.

• Discover what internal strategies are, and their significance in relation to your everyday behaviour.
• Identify a number of your significant strategies including; Decision, Motivation, Buying and Selling Strategies.
• Discover how to identify other people's strategies including; Learning, Spelling, Motivation, Decision, Reassurance and Buying Strategies.
• Learn how your strategies get activated.
• Change your less useful strategies into more useful ones and use your effective strategies more often.

• Learn to identify the pattern of language that you and others use when communicating and how this enhances or detracts from the progress made while communicating.
• Learn to use Meta-Model language patterns, to ask questions which will help to get you the information you need with speed and precision.
• Learn to use metaphor easily and effortlessly.
• Challenge and work through objections elegantly.
• Know just the right question to ask to get to the root of a problem.
• Use Milton Model language patterns to gain greater acceptance of your message when communicating.
• Learn to negotiate with elegance and quickly gain agreement on opposing viewpoints.
• Learn powerful conversational techniques to assist in clarifying minds and emotions.

• Learn how we 'anchor' our experiences associatively.
• Identify your everyday anchors - both personal and professional.
• Use resource anchors to strengthen your personal resources and how to access them whenever you choose.
• Work with anchors t remove negative and unhelpful feelings from past experiences.
• Create powerful chains of resources to get yourself and others out of stuck states like procrastination or confusion.
• Identify your base state and how this impacts your way of being in the world.

• Work with parts to resolve internal conflicts and gain congruence and clarity.
• Learn to develop creative solutions to resolve internal conflict.
• Re-view and gain powerful insight into the solution of inter-personal conflict.
• Identify the real intentions of your behaviour and emotions.
• Learn how to reframe either the context or content of an event so as to gain a different perspective and insight.

• Elicit your time line, how you store past and future events.
• Learn how to organise events in your life in relation to time.
• Learn how to remove negative emotions and gain lessons previously clouded by the emotion.
• Remove limiting beliefs and decisions freeing yourself to pursue who you truly want to be.
• Learn how to remove phobias and trauma in yourself and others.
• Learn how to set goals in your future so that events align themselves to achieving them.

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